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Business ProfileforSetco Auto Body
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 7716 Clybourn Ave, Sun Valley, CA 91352-4601
- BBB File Opened:
- 7/12/2020
- Years in Business:
- 12
- Business Started:
- 7/31/2012
- Business Started Locally:
- 7/31/2012
- Business Incorporated:
- 7/31/2012
- Accredited Since:
- 7/13/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of C3492439 for this business, issued by Secretary of State-Corporations
These agencies may include:
Secretary of State-Corporations
1500 11th Street
Sacramento CA 95814
- Type of Entity:
- Corporation
- Alternate Business Name
- Setco Auto Body Shop Inc.
- Business Management
- Mr. Christopher Simonian Jr., Owner
- Contact Information
Principal
- Mr. Christopher Simonian Jr., Owner
Customer Contact
- Mr. Christopher Simonian Jr., Owner
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amal Y
03/13/2022
Setco Auto Body Response
03/18/2022
Customer satisfaction is our top priority and we take full responsibility for our actions. You have made some false accusations towards our company and staff which is unfair for our employees and business title. First of all, we have record of you bringing your vehicle to our shop and removing all your belongings with one of our staff members standing by. You have signed releasing your vehicle to our body shop for repairs. When you decided to take your vehicle out of our shop we mentioned to you to pay the charges that we have paid our self and we are more than happy to release the vehicle to you.
All body shops have charges for removing vehicles from shops, it isn't just us. We had also towed in your vehicle and you had a tow bill to pay for. Therefore, we asked you nicely that you are more than welcome to pick up your vehicle but you need to pay the charges before you do so.
In regards to your pouch with gift cards, you contacted us to look for the pouch you couldn't find, our employee went and searched again but he couldn't find it. We kindly told you that the pouch was not found and you started yelling and accusing us for stealing it. We explained to you that we are not responsible for lost merchandise but we still tried helping you find it.
On March 12, 2022 we have cameras showing you driving to our shop and stealing the vehicle off of our property. When we contacted you to tell you we have your spare key to come pick it up, you mention to us that you actually found your pouch with all the gift cards that you were accusing our employee stole. Your false accusation could have gotten our employee fired.
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