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          Precise Iron Doors, Inc. has 1 locations, listed below.

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            Business ProfilePrecise Iron Doors, Inc.

            Doors

            Current Alerts For This Business

            Alert:
            BBB opened an investigation into this firm due to the number of inquiries we have received. According to BBB files, consumers allege not receiving the purchases they paid for. Furthermore, consumers allege not being able to get a response with the details of their orders or refunds. On May 23, 2024 the BBB contacted the company regarding our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.

            The Federal Trade Commission’s Prompt Delivery Rules "spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money. Enforced by the FTC, the Mail or Telephone Order Rule applies to orders placed by phone, fax or the Internet.” For more information about the FTC's Prompt Delivery Rule please visit https://www.ftc.gov/tips-advice/business-center/guidance/selling-internet-prompt-delivery-rules

            Contact Information

            12331 Foothill Blvd

            Sylmar, CA 91342-6003

            Get Directions
            Visit Website
            (818) 338-6269

            Customer Reviews

            1/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            107 complaints closed in last 3 years

            82 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            12331 Foothill Blvd, Sylmar, CA 91342-6003
            BBB File Opened:
            7/6/2018
            Years in Business:
            9
            Business Started:
            10/1/2014
            Business Incorporated:
            3/26/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Precise Iron Doors
            Business Management
            • Mr. Art Pambuckchyan, Manager
            • Mr. Harry Patbuckchyan, President
            Contact Information

            Principal

            • Mr. Art Pambuckchyan, Manager

            Customer Contact

            • Mr. Art Pambuckchyan, Manager
            • Mr. Harry Patbuckchyan, President
            Read More Business Details and See Alerts

            Customer Complaints

            107 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/03/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Invoice # ***** dated 08/14/23 order a door, a gate and a transom, deposit $2880.95.Want a full refund.
            Read More
            Read 106 More Complaints

            Customer Reviews

            22 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Meghan L

            08/06/2024

            My doors were installed on February 21, 2024, and by April 16, 2024, they had already started bubbling. I sent photos of the issue via email, but received no response. When I called, a technician was sent to "repair" the doors, but he was unable to fix them. They mentioned **************** as a solution, but he had a long waiting list. After insisting to be put on the list, I called every week for an update but couldn't get a confirmed date for the repair. After multiple calls and speaking to ******, I was promised that **************** would come to fix the problem, but still, no date was provided. Finally, in August, after nearly 4 months of waiting, I expressed my frustration to *****, who assured me that someone would. come to repair the doors on Monday. To my dismay, the same technician who had been unsuccessful the first and second time showed up again. I am extremely upset and dissatisfied with the service and would not recommend this company to anyone.
            Read 21 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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