ComplaintsforMetal Garage Doors Gates & Fences
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/12/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
This company manufactured a new steel gate (cost approximately $3,250). Gate was powder coated and company sold it as not to rust for many years due to powder coating. 12 months almost to the day, the gate has started to rust. Tried to contact the company with no responseBusiness response
02/07/2023
Good morning
We contact the client and his wife **** few times !!!!! via phone and text message
We offer to send the crew for repair and touch up as needed
The client respond to the text message that he don't need any repairs , attached proof of text message as well
My company stands behind the works , and we have warranty on the job , but the client mention few times that he don't need any service
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.