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Find a Location

Roundhouse Provisions has 1 locations, listed below.

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    Business ProfileforRoundhouse Provisions

    Vitamins and Supplements
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.87/5stars

    Average of 386 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/11/2023

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Vitamins Sales 

    Business Details

    Location of This Business
    23251 Mulholland Dr, Woodland Hills, CA 91364-2732
    BBB File Opened:
    6/28/2023
    Years in Business:
    2
    Business Started:
    9/1/2021
    Business Started Locally:
    9/1/2021
    Business Incorporated:
    7/27/2020
    Accredited Since:
    7/11/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CGH Group, LLC
    Business Management
    • Customer Experience
    • Mr. Mark Clemens, CEO
    Contact Information

    Principal

    • Customer Experience
    • Mr. Mark Clemens, CEO

    Customer Contact

    • Customer Experience

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    386 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jim S

    1 star

    07/08/2024

    I ordered 1 jar of Morning Kick for $39.95 to TRY the product. The package came and had an assortment of other products that came to a total of $615.00. I called the company and they agreed that they upsold me!!! Then they said I authorized it, which is a complete LIE. Why would a 71 year old man on a fixed income order over $600.00 of products to try it out?????? I ordered 1 bottle of the morning kick, $40 that's it!!!This is a very unethical company and then they want me to pay the shipping to return it. They lied to me, oversold me on more products, Now they want me to pay to ship it back. This complaint is valid, They admitted on the phone they upsold me, They need to send me a label.**************

    Roundhouse Provisions Response

    07/09/2024

    I sincerely apologize for any frustration with the ordering process and when working with our customer service teams. The discounted offers are meant as an addition to your original purchase. We want to be sure our customer concerns are being heard so we have refunded you for your orders in full as of today. Please allow 3-5 Business Days for those to reflect back to your account. Thank you for reaching out, have a wonderful day!

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