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ComplaintsforWorld Event Sales
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order, in October of 2023. The sales representative, *****, had confirmed the date and time of the delivery. The day of the delivery, I did not receive our order, I followed up with *****, and unfortunately it has been false promises since... ***** and ********* reschedule the delivery date and have been pushing this out for months! *****'s 1st excuse was that the order was at their warehouse and it showed it shipped on his end, and confirmed the date and time, nothing was delivered. His 2nd excuse was that the tables were never shipped and did not know what happened and will be going to the warehouse to speak with the staff to correct the problem, he returned my call again and I was given a date and time to receive the order. This went for another month (December), still no ETA on the order. The 3rd excuse was that there was an issue with the tables that were in stock. I called many times leaving a voicemail, ********* does not return my calls, ***** does at times. I emailed *********, respectfully, requesting to cancel the order and issue a refund and she confirmed she would. ***** returned one of my calls and he apologized for the inconvenience and would issue the refund and still deliver the tables for free, to compensate for this long wait. 2 months later, I am currently waiting to receive the refund. ********* is not responding to my emails, ***** keeps pushing this order out and the refund. I am done waiting and hearing the same responses. I have requested for a ***** tracking number for the check many times. *****'s response was that they are having issues with their bank. The fastest way to issue the refund is if they could pay me by e-transfer, Pay pal, Venmo, or credit card? I have told him that I only accept a check. I need my refund.Initial Complaint
02/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
4 months ago l bought chiviari chairs from Event Sales for $****. Their representative Larry promised delivery within a week. Nothing was delivered. I called multiple times every week and most of the time they ignore the phones . 3 different times they gave me a fake shipment receipt. Finally l told them to send my refund back. I received a cheque in mail that had the address scratched and it bounce costing me additional $12. I can't believe this guy is allowed to operate. Unfortunately l should have checked BBB and all the negative stories am reading are true as how this man is taking people money daily. I need my money back.Business response
03/11/2022
Consumer Response /* (2000, 6, 2022/03/10) */ Please close case. I received my refund. Thanks.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.