ComplaintsforUncensored Motorsports
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Complaint Details
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Initial Complaint
12/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
this started 5 months after the Covid happened I had purchased a can am maverick a UTV from a store brand new and took it straight to Chris at unsecured Motorsports so I could have him build it these cars come with parts that you want to change out for Safty reasons. So I had purchased roughly 55-60k in aftermarket parts before Covid happened so I had seats and stereo speakers lights etc..that were sitting in his showroom then Covid hits and many shops either sold out of parts which I had or the company that made them shutdown so these parts were either not available or very hard to get so as my car sits there not being worked on but I had already paid him the agreed 10k to install all these parts he continued to work on other peoples new projects I would stopped by every month or so to see how things were going and barely anything was being done except other customers had came and went so to get down to the issue i would start to see some of my parts were not there or Chris would say in response to a question u never ordered that so I asked to see my file of purchased items and he would say ur file is at my house and I ask why is it not here at ur office for times just like this I asked about 10-12 times for him to bring the file to work so I could see if indeed I had bought that item or not but he never would then he tried to tell me that the shocks that needed rebuilding had already been sent and were back but looked exactly the same so I called that shop shock therapy and verified that they had never ever been there and to start that was just a $3,000 issue after 14 months if this BS i took my car with the parts left and without a rear part off the roll cage that WAS there and had it finished elsewhere in all I have $10,000 in receipts for the install work that never happened which he kept but in total around 35-40k in missing or sold parts to other customers I lost and didn’t even get any of my installation money that he never installed anything back as well
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.