2 Customer Reviews
Review from Tad S
1 star08/03/2022
We have been using Paradise for service on our small fleet of 2021 Colorado's for some time now without issue. However after one of our trucks was damaged, we scheduled the repair at Paradise body shop. Once completed, went to pick up the truck only to find new damage to it. A deep scratch and chipped paint, crooked trim as well as some small dents. They never apologized, which is not necessary for me, just make it right. We have now gone to pick up the truck 3 times, each time discovering poor workmanship and a complete lack of quality control, tape lines, overspray etc. this last time, the director Michelle actually denied there was an issue and Jesse who is listed as an estimator said its just a work truck, what's the big deal. And that is clearly the problem there. Do they actually have different (lower) standards for work vehicles, I think we can be certain they aren't charging less. Needless to say they have lost our business. We expected more from a dealership. All this and terrible communication. As of today, they still have our truck and have had it since 6/1/2022. If they would like to make things right, they should contact me, not the other way around.Review from Abel L.
1 star05/25/2022
Wish I could give this a 0 star. Fortunately for me I did not do buisness with this dealership. I am in the market for a Silverado ZR2 and was reffered to a sales agent Tyler. He proceeded to advice me that the dealership at Paradise has a mark up "Price Adjustment" of 5000 dollars on this vehicle. I proceeded to explaining to him that Chevy CEO had released a letter condoning this price gouging strategy and that any dealers found to be doing this would potentially loose their license. He challanged me to report all other dealers and told me that their are plenty of other ZR2 customers. PEOPLE! DONT FALL TO THIS YOU SHOULDNT NEED TO PAY "PRICE ADJUSTMENTS" simply because dealers want more money! Below is the link to Chevy's letter. https://www.corvetteactioncenter.com/c8-corvette-news/corvette-price-gouging-gm-north-america-president-puts-dealers-on-notice/
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