Business ProfileforJustGear.com
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning customers that are not receiving their orders. Our complaints indicate costumers have made a purchase through the company website and either received incorrect or wrong size items, or they have not received their order at all. The complaints also allege costumers attempt to get in contact with the company but the company does not respond to emails or phone calls. Some costumers have returned items to the company and requested refunds. The company has failed to provide refunds to them even though the company did receive the items back. All of the customers seem to be seeking the company provide them a refund. On January 17, 2019 BBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of customer complaints. As of today, the business has not responded to our request.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 31901 Calle Caballos, Temecula, CA 92592-6712
- BBB File Opened:
- 6/9/2016
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michael W
02/07/2022
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.