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Find a Location

Up Your Alley has 1 locations, listed below.

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    Business ProfileforUp Your Alley

    Retail Stores

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    28480 Old Town Front St, Temecula, CA 92590-1804
    BBB File Opened:
    1/31/2023
    Business Management
    • Cathe Bjorklund, Owner
    Contact Information

    Principal

    • Cathe Bjorklund, Owner

    Customer Contact

    • Cathe Bjorklund, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    On 1/28/2023 I visited Up Your Alley ***** Old **** ***** St. Temecula Ca *****. I purchased a dress that was marked down from $97.86 to $89.00. And, I was discussing sales with another customer that liked dress and with the owner *****. We agreed that I was only buying dress because it was discounted and it meets my budget. I was excited I didn’t have my glasses with me and I could barely see small print of $$$ . I asked owner why is it over $100?! Owner stated , taxes! I was excited about purchase but still confused and I still asked, so much!? She giggle and said Yes! It’s CA. I left I had my elderly mother and 3 dogs waiting, So I left in a hurry and didn’t get to see RECITE until 2 hours out of town. I called immediately 2 times and got no answer straight to voice message and I left my information and phone So she could call me but, nothing!!! Next day, 3 more calls, NO answer and NO return calls either. The 3rd day called 3 times still NO answer and NO return calls. So, I looked up reviews on Yelp and another place and The owner ***** has done this to others where She does her BATE AND SWITCH and I guess hopes customer doesn’t catch it! Because, people come from out of **** out of state , like in my case! All I want is my $$ back by mail or back to my credit card. Very bad ethics for business and having loyal customers. I trusted her, and I thought she was an honest person.
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    Customer Reviews

    0 Customer Reviews

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