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Find a Location

Camping World has 1 locations, listed below.

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    Business ProfileforCamping World

    RV Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    27590 Jefferson Ave, Temecula, CA 92590-2664
    BBB File Opened:
    3/20/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I purchased a new unit from Camping world online. When I arrived to pick it up it was raining. My husband and I were never offered a test drive. When driving the unit back home we called the sale man ***) to let him know the steering wheel was off-center and the breaks were spongy. We were advised to call service Monday in the Sun city location. Monday Sandra in service advised that issue must be taken to Ford dealer. My RV has been at the Ford dealer for 1 month on the 3rd of May. The dealer has contacted us once to let us know that unit should have not left the lot with mechanical failures. I have reached back out to both Sun city and Temecula Camping world via email, phone messages and in person. No one will address the issues or return our phone calls. I was also charged 3k extra on paperwork- the finical staff **** responded "**** the manager who respond address the overcharge". (no answer from ****). I am asking for reimbursement for the month payment, the overcharge amount, and time for their error or they need to take the unit back and unwind the deal. Attached is the only email response from 4-6-23.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephen R.

    1 star

    02/20/2024

    Im only giving one star cause you cant give zero. Where do I begin I guess the day before my confirmed appointment on Feb 2 the call I got saying I had reschedule cause they double booked at 3pm when my appointment was at 1. After a very long talk about how I lived 4 hours away from dealership I rescheduled for 10 Feb only be called back 30 mins later and told I had appointment on 3 Feb at 1pm by same exact person who just called and told me I couldnt do my appointment. I arrived 30 minutes before my scheduled 1pm appointment and what a horrible mistake that was seeing as my appointment didnt start till 230 so I sat there for 2 hours. Finally 230 rolls around by this time Im starving, aggravated, and annoyed. We start walk around and realize my gas tank is at 1/4 tank, the generator refuses to start, the outside shower leaks, the camper next to us decided we used enough power for the day and disconnected us halfway through walk around. We go to cargo bay where the paint is all chipped inside and no one noticed so they had call get warranty claim. Im told that I have good solar connection and look at solar module they tell me its being charged. Later I would find out I dont have any solar panels. We continue and first thing we come to is refrigerator they open it I said weird no light and its hot as s*** they tell me it takes 12 hours notice a change in temp in fridge. I bought that BS story and continued walk around we get to bedroom find a shredded blanket on main bed and missing light fixtures. I immediately asked I thought this was inspected and ready to leave today. They immediately get **** I guess the service advisor over work on it. Notice the use of quotations thats because it still wasnt fixed 3 hours later when I was ready to leave and handed a set of already bent keys to my exterior holding bays. This was my first ever RV purchase and prolly one worst experiences I have ever had I still have a non working fridge.

    Local BBB

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