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Find a Location

Prosites, Inc. has 1 locations, listed below.

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    Business ProfileforProsites, Inc.

    Web Design

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    38977 Sky Canyon Dr Fl 2, Murrieta, CA 92563-2681
    BBB File Opened:
    7/2/2014
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Prosites offered a 1-month free trial of their practicemojo service. Their rep **** **** asked for our credit card number to add to file as he mentioned their setup won't be completed without this information. He mentioned it was only for information only and won't be charged without further permission from us. It was cleared during signup that the service won't auto-renew without approval from us. Service was commissioned on 7/8/2021 so the trial period should have automatically cancelled on 8/8/2021. Prosites went ahead and charged our credit card on 8/1/2021. We had to call to cancel the service on 8/12/21 and requested the full refund. Prosites refused to issue refund and continued to defend their fraudulent charges. Needless to say this is a fraud and Prosites knowingly scamming. We require full refund immediately.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Tim D

    5 stars

    04/12/2023

    We have been with ProSites since 2006! We signed up at a dental meeting with Lance. Since then, many competitors have tried to gain our business. We've given them fair chance to do so, watched countless demos, listened to the guarantees (or rather false promises) they all make, and yet no one has been able to even come close to what and how ProSites does it for us. They didn't need to make us a guarantee as the 17 years of incredible service has won us over again and again. Everytime we needed something changed, done! Almost instantly, but always within a day at most. Their staff are incredible, very knowledgeable and also a pleasure to work with. And most importantly, our website is amazing! No one else in town has one that compares! And we only have a semi-custom. Which by the way is funny that competitors will say that it's just a generic template, but that's not true! We can customize pics and colors and more and always have and it's definitely unique! And beautiful too. It's brings us so many new patients, and patients that NEED tons of work, work they want done, and are amazing, loyal patients. So grateful for the many things we have from ProSites too like MOJO and the online forms! Can't imagine going back to life before them, and how much time it's saved us, especially when short staffed. Ok, I could go on a super long rant with so many years of incredible service. This like another person said was long overdue, I feel bad I didn't think to say thank you sooner. But we recently added Seo services, and wow! I had no idea how much of a difference it'd make, it's been wonderful! Thank you ProSites for being our best business partner and the nearly two decades of perfection. I can't imagine where we'd be without you!

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