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ComplaintsforTurf Distributor
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was suppose to receive a refund from the company but haven't received anything and they are once again ignoring me. My original complaint was Complaint ID:17****31. ***** ****** replied saying a refund would be issued.Business response
08/30/2022
To Whom It May Concern,The refund check was immediately issued following our response and mailed to: ***** ****** Dr. Lake ********, CA *****.It has not cleared as of today. We would like to get this resolved as soon as possible. Please confirm we have the correct address.We can also make the check available at our corporate address in Temecula should Steven prefer that method of delivery.I can also be contacted directly at *****@artificialgrassliquidators.comThank you,***** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.