ComplaintsforHeelbangers
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/01/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unresolved
I recently placed an order for 3 pair of heels this company did not send me a confirmation of purchase email nor tracking information so I can check the status of my order. I have contacted them many times and received no response.Business response
12/01/2023
It's Black Friday sale. We have shipping delays. You will receive tracking very soon!Customer response
12/07/2023
Complaint: 20943548
I am rejecting this response because: I was contacted by the business last week and was advised my items were shipped, I have not received the items and nor have I received tracking.
Regards,
K****** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.