ComplaintsforPadilla Landscaping
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Complaint Details
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Initial Complaint
09/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Beware: License and DBA name different. Hired for work after close of escrow on house based on problem found during inspection during escrow. Provided two estimates to fix problem of water ponding on patio outside sliding glass door. Said one the better option. Did not say second cheaper option would not work. Paid $900 - and nothing has changed. Water still ponds and also now tiles on patio badly stained. Also hired for regular gardening service-he assigned one of his guys. Immediately asked why plants turning brown; said he would check sprinklers, fixed one and then said working fine. Plants/trees continued to turn brown and die. His guy said "watch" (timer not working). I fired them. New gardener found timer working fine but multiple sprinklers needed repair. By then too late and lost some shrubs and two fruit trees that had been damaged never came back/died-"arborist" said lack of water found too late. Two good large fruit bearing trees gone!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.