ComplaintsforThe Health Flow
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/08/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
The company fraudulently charged our account for $1.00 and would have billed us $60 a month. We had not contracted them for any health information. We called and they refunded us the money and unsubscibed us.Initial Complaint
11/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company charged me $1 to start some kind of subscription but I didnt subscribe!! My bank refunded and marked it as fraud then sent me a new card.Initial Complaint
11/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
When I checked my bank account I found a $1.00 pending charge from this company. We did not order or have anything to do with this company. I want the charges to be refunded.Initial Complaint
06/28/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
My 13 yr old son has a pre-paid STEP **** card. My husband went to rite aide around 1pm to load money for my son to purchase batting gloves. Within 37 minutes this website charged his card $24.99 and then made his card a monthly subscription. No one in my household has ever heard of this website nor accessed this site. I called the company immediately and a woman speaking broken English answered. We told her how this is a minors card and its a fraudulent charge. They did credit our money back after threatening to contact you, the BBB, but this absolutely seems like a scam
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Torrance, CA 90503
Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.