ComplaintsforConcours Auto Spa
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Complaint Details
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Initial Complaint
07/01/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello, I secured an appointment with ****, the owner, to have paint perfection film applied to my car. **** wanted a 1100 dollars to secure a date. I gave him my credit card as a deposit for my appointment. I had to cancel this service due to unforeseen circumstances.Unfortunately, **** said the deposit was not refundable as soon as I cancelled and he will not return my 1100 dollars! Nowhere on the receipt or did I sign anything that says this would be a no refundable deposit. We talked on the phone and he promised me if I cancelled within 48 hours of the appointment, I would get my money back. He originally sent me an email that said he wanted a non refundable deposit, but he said dont worry about that. I would have to sign nothing. This was just for people that wanted to pay cash which I did not understand. This man is a ***** who is keeping my hard earned money and did absolutely 0 amount of work. I have emailed him numerous times and he has become very mean and a complete different person. BBB please help me get my money back and this is a business that should be flagged! Thank you in advance, *******************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.