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          DCH Toyota of Torrance has 1 locations, listed below.

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            Business ProfileDCH Toyota of Torrance

            Car Dealers
            BBB accredited business

            Contact Information

            2909 Pacific Coast Hwy

            Torrance, CA 90505-6703

            Get Directions
            Visit Website
            (424) 271-2340

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/30/2023

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2909 Pacific Coast Hwy, Torrance, CA 90505-6703
            BBB File Opened:
            8/22/2019
            Years in Business:
            32
            Business Started:
            4/24/1992
            Business Incorporated:
            4/24/1992
            Accredited Since:
            3/30/2023
            Type of Entity:
            Corporation
            Alternate Business Name
            • DCH Torrance Imports Inc.
            Business Management
            • Mr. Charlie Park, General Manager
            • Ms. Clara Serna, Service Director
            • Mr. Bryan B. Deboer, CEO
            Contact Information

            Principal

            • Ms. Clara Serna, Service Director

            Customer Contact

            • Mr. Charlie Park, General Manager
            • Ms. Clara Serna, Service Director
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/06/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            Finance contract linked with tied selling. After several verbal rejections of optional packages on a car I financed through their lender in April 24, 2024, they still included into the contract and told me I couldn't purchase the vehicle without those options included. Added an additional $5,000 charge to the principal amount of the loan.
            Read More
            Read 10 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ken W

            04/30/2022

            This is a warning to anyone even considering getting a vehicle here, they sell you lemons or manufacturer defects at above market price for a new or used vehicle, they are also affiliated with Toyota Financial, the most untrustworthy and corrupt financial institution in the business. Even if you have excellent credit, they will throw you under a bus and make sure you stay there once you fall for their substandard so-called premium add-ons that they try to force you to add to their already unbelievably high monthly payments for financing to own or leasing that even luxury car dealers don't charge for their vehicles e.g. Mercedes, BMW, Audi, Tesla, Rivian etc. If you wanna leave a dealership feeling like you got ripped off to the highest caliber from a company car brand that's meant for poor to middle class people and go home feeling like you sacrificed your life to a bunch of low life tricksters, then by all means go and ruin your life at DCH Toyota of Torrance or it's affiliates. You've been warned and don't say I didn't told you so.
            Read 1 More Customer Review

            Local BBB

            BBB of Los Angeles & Silicon Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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