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Complaint Details
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Initial Complaint
05/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Avoid this company at all costs!!! I had a very similar experience to *****. I never received what they said they would deliver. I had3 different Reps over 3 months within their firm because of such high turnover. In addition to not being able to hit anywhere near the metrics they said, they haven't done half the things they said they would.They submitted creative for me to review and they were horrible. Obviously, they're "creative" talentdidn't even speak English as theirfirst language. When I asked for changes, they said I would have to pay extra. I ended up just creating theads myself and theywere much better and professional.The owner/salesperson, *******, completely lied about what they would/could do. After paying over $7000, I was receiving fewer leads than last year when I wasn't advertising.They would miss meetings theyhad scheduled with me and when I called them out on theirlack of results/professionalism, the Owner said he no longer wanted to work with us. This is because they got paid upfront for things they didn't do and I was paying a nominal fee monthly ongoing for results that just weren't happening. They're fine with blowing through clients because they get paid upfront. Now I'm out over $7K and my time. Stay away!
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.