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ComplaintsforOnline Carts Store
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/08/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a product through Apple Pay for $100 and never received the product, only an email claiming I had to send $108 for Diplomatic shipping. Ive emailed the company Online Cart store and no response or refund.Initial Complaint
09/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Bought an item on Aug.22, 2022, and never received it. Seller ignores all communication. The items cost me $100.Business response
10/18/2022
Consumer Response /* (-5, 10, 2022/10/10) */ My complaint has not been resolved. This is a scam company. They use a scam shipper who holds your package and then extorts money from you by adding a $195 customs stamp fee and an insurance fee of $400. My order amounted to $100. To this day I still haven't received anything. I should file a complaint with the shipping company as well.Initial Complaint
08/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order a package and never received it $160.Business response
10/18/2022
Consumer Response /* (-5, 5, 2022/09/05) */ ***Document Attached*** Consumer Response /* (-5, 6, 2022/09/05) */ ***Document Attached*** I reported as a scam on the ********
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Torrance, CA 90501-3118
Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.