ComplaintsforTurners Outdoorsman
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Complaint Details
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Initial Complaint
08/29/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My name is ********************************** and i went to turners outdoorsman on 6/5/2023 to purchase a firearm everything was going good i gave a $256 dollar deposit for a firearm they told me that incase my background did not go through i was gonna get my refund back except what *** charges for there background fee they also said that i was able to do it with my work permit that aslong as i didnt have bad record i was good ended up getting denied because of the work permit and i went to the store and told me i was there to pick up my refund and they told me they couldnt give it to me because my background was denied and i was like but it doesnt state on the contract that if the background is denied u wont get the deposit back only if its cancelled for any reason i think it should state that if its denied it would also count as cancellation but it doesnt and on there website it says they give refunds back ive gone 3 times already to the store n tried getting my refund back but they keep telling me no i hope you guys can help me get my refund back i understand that i wont get the *** background check fee but thats only like $35-39 dollars i atleast want my $200 dollars back....Thank You!...
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.