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Find a Location

Associated Tow has 1 locations, listed below.

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    Business ProfileforAssociated Tow

    Towers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    468 E 10th St, Tracy, CA 95376
    BBB File Opened:
    5/4/2022
    Years in Business:
    10
    Business Started:
    5/8/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • James McClain, Owner
    Contact Information

    Principal

    • James McClain, Owner

    Customer Contact

    • James McClain, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On June 11, 2024 I contacted a ************** by the business name (Associated Tow) located in *****, **. My car was towed from an apartment community. I called the towing company and spoke with the owner, which is a male. I ask the owner if he had a white C-300 ******** **** on his lot and if so what will be the amount for me to get my car and I also asked how did he tow my car because you can not pull these type of cars they have to be put on a flatbed tow truck, he instantly got defensive and rude with me and stated "you don't get the chance to ask me how I towed the car I happen to own a G-Wagon and two other ********." I responded to him, "Then you would know you cannot tow these type of cars by pulling it by a regular tow truck and if there is any damage to my car he will be responsible for the damages." He started yelling at me and cussing me out as well as he cussed my boyfriend out when he finally told us the daily fee he was charging me while my car is stored there. He is charging $105.00 daily and that is illegal in the state of **********. California law states, storage fees are regulated under California Vehicle Code section ********. As of 2022, the maximum allowable storage fee is $55.00. When we told him that he got quite, for a moment of guilt and refused to abide by California law and proceeded to stay at the same charge ($105.00) per day and exchanged smart remarks do what you got to do and be about it if you want to *** this company. He is also charging me unnecessary fees which is Price Gouging that is unreasonable and not fair. As well as, this is also against the California Laws. My California rights have been violated, I want compensation, any damage to my vehicle taken care by Associated Tow and I my car back free of charge. This is my formal complaint against the owner at Associated Tow located at ****************************************************.

    Customer Reviews

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