ComplaintsforElegant Windows and Door Inc
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Complaint Details
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Initial Complaint
09/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We signed a contract with this company in January 28th 2021 to replace 14 windows in our house, we paid $23,500 via check as a deposit for materials. They told us they would send the order to the manufacturer and be ready in 4 months. After 4 months we call them and we hear there's a delay. This delay excuse proceeded to be told for several months until finally they set an installation date in Mid September. On September 7th 2021, we received an email saying they will not do the project anymore and that they're filing for bankruptcy. We now have found out that we're one of at least 7 other individuals that, from January until March, signed contracts with this company only for them to delay and cancel, while taking the deposit money.Business response
08/11/2022
Consumer Response /* (-5, 8, 2021/09/23) */ As an update, we have not heard or resolved the dispute with the company. Thanks for following up. ***************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.