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Find a Location

Carpet Man Pro Flooring, Inc. has 1 locations, listed below.

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    Business ProfileforCarpet Man Pro Flooring, Inc.

    Floor Coverings

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Carpet Man Pro Flooring, Inc. began full operation of our flooring store in June, 1983. We are celebrating 35 years in business this year, 2018!

    Products & Services

    Carpet Man offers a full line of flooring products including carpet, carpet tiles, wood flooring, laminate flooring, and window coverings. We also offer installation services for all our products.

    Business Details

    Location of This Business
    1326 Lander Ave, Turlock, CA 95380-5825
    BBB File Opened:
    4/7/1986
    Years in Business:
    41
    Business Started:
    6/1/1983
    Business Incorporated:
    2/29/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 913447 for this business, issued by Contractor's State License Board

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Carpet Man Proflooring, Inc.
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mrs. Ellen St. Clair, President
    Contact Information

    Principal

    • Mrs. Ellen St. Clair, President

    Customer Contact

    • Mrs. Ellen St. Clair, President
    Additional Contact Information

    Fax Numbers

    • (209) 667-4448
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/21/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    **** St. ***** and his company are scamming my partner and I out of $8,118.00. We contracted **** to demo our floors, haul the demo, purchase materials, and install our new LVP floors in the home we just purchased on **********************************. I have attached the contract/description of work that **** sent us for signature. This job was supposed to start on 5/6 and be finished before my partner and I moved in on 5/30. We had my uncle ******************* pay **** $2,000 for the deposit on 4/27 via Zelle. **** informed my uncle that we needed to pay for the materials as well. I proceeded to send **** 3 separate payments since we currently live in ********* via ***** and CashAPP. The 1st payment of $2,000 was sent on 5/2. The second for $2,000 on 5/3. And the third payment of $2,118 totaling $8,118.00 that was stolen.On 5/5, **** confirmed we were set to start the demo on 5/6 as planned. **** never showed up. On 5/6, **** did not show either. He apologized on 5/7 and said that they will be there on 5/8. On 5/8, **** did not show up. **** finally showed up on 5/9 and did a VERY POOR job. **** did not finish the demo, haul the demo away, and also put a big whole in our bathroom wall. **** also did not bring the materials to our house on 5/9 as promised nor did we ever receive them. We agreed that **** would have the demo finished by 5/13 so that everything was ready for our painter. **** never stopped by and finished the demo. Since 5/9, **** has been VERY HARD to get ahold of. He never responds to phone calls, emails, or text messages. His phone was even turned off from 5/15 - 5/18 with 0 communication.We are a requesting a full refund of $8,118 as **** did not do what we paid him to do. He did not finish the demo, drop our materials off, and has officially ghosted us.

    Customer Reviews

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    Local BBB

    BBB of Northeast California

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