ComplaintsforSharkeys Family Billiards & Pizza
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Complaint Details
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Initial Complaint
09/27/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
September 24th, around 10pm, three friends and I went to Sharkeys. We spent no more than 30 minutes there when we were told our friends (who we were told would meet us soon after we got there) were not allowed in. When I asked why, the manager was extremely rude, right off the bat, saying that our friends went through the wrong entrance and apparently they were sarcastic. I explained that I had gone through that entrance before, on multiple occasions and there was never a problem. That and also the fact that their Exit only signs were not very visible at night. She proceeded to use profanity at my friends and I and then went a step further and told us to leave. I was not going to pay for the hour since we hadnt been there that long but she would not give my friends and I our ID back without paying. I was humiliated and my money was taken when it shouldnt have been.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.