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ComplaintsforStudent Repayment Solutions Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
As of 07/15/2020 my FSA id was changed by this company then charged me $250 for 3 months then $49 a month after that until I stopped payments 06/2022. Totaling $1,926.00 paid. Business promised to help with my student loans. I didn't learn it was a scam until I contacted nelnet 06/2022. Business refuses to stop payments or refund any money. The case number is case+5089573Initial Complaint
10/13/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Student Repayment Solutions is a scam. They charged me over $1,800 to enroll me in an income based program to help with my student loans. $49 per month for 2 years was charged. The "contract" that I completed and signed had payments ending in May 2021. I was charged double in June, and charged in July, August, and September. When speaking to ***** at ************, I was told that funds would be returned totaling $245 would be refunded. That was over a month ago. Now no one will answer or call me back. the "website" is no longer available.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.