Business ProfileforVisionArt Galleries

I ordered a mechanized picture frame in December 2021, sending the deposit on 12/15 and was told it would take 10 to 12 weeks. I checked in in January and on 1/26 was told that the back box was on the way to powder and frame was in production. On 2/24, I checked in and then was told they were waiting on the art and frame, after being told that the frame was in production on the previous email. On 2/25 they emailed and said that the frame molding had now been discontinued...2 Months after I ordered the frame. They say at this point they are looking for replacement options.3/19 they send me an email with new frame option saying it was coming from *****.3/29 I ask for update and am told that the frame is being shipped from ******* and shipping is more expensive, but they wont charge me for delays!?4/20 I ask for an update and am told the frame cam in damaged and the supplier is not responding.4/26 am told that supplier is sending more pieces out.5/11 am told that new frame came in and will get it shipped that week.5/24 I ask if it got shipped, 5/25 am told it finally got shipped, which it did that day after I asked as I found out when it arrived.5/26 My original card was declined when they tried to use it for the balance. I called them to give them a new number as I'm not going to email it to them as right after I did that the last time is when I had to replace it due to someone getting the numbers. I never get a call back from the person they told me to call.6/1 - I finally am able to open box and the back box is bent. Email them and am told I can just bend it back. I have my contractor bend it when I install in opening and it seems okay. I hand the frame and plug it in and it malfunctions so I call and leave a message. Don't hear anything until 6/9 when I get a phone call from a gentleman with the company who tries to walk me through it, but cant figure it out, so he sends me a new circuit board on 7/5.I'm out of space, please call me!