Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Whittington Professional Services LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWhittington Professional Services LLC

    Bathroom Remodel

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Whittington Professional Services LLC had not obtained a necessary license from Contractor's State License Board. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.cslb.ca.gov/ - (800) 321-2752
    Advertising Review:

    Whittington Professional Services is advertising on their website, whittingtonproservices.com, that they are "Certified CPO & Licensed Landscapers" BBB has been unable to locate a contractors license with the Contractors State License Board (CSLB) for this company. California law requires that anyone offering home improvement services costing more than $500 in labor and/or materials must be licensed with the CSLB. 

    BBB wrote to Whittington Professional Services on May 12 and May 19, 2022 requesting their licensing information and/or that they modify their advertising. As of today's date the company has not responded.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 1665, Twain Harte, CA 95383-1665
    BBB File Opened:
    3/28/2022
    Years in Business:
    2
    Business Started:
    12/13/2021
    Business Incorporated:
    12/13/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Brandy Whittington, Owner
    • Mr. Tim Whittington, Owner
    Contact Information

    Principal

    • Ms. Brandy Whittington, Owner

    Customer Contact

    • Ms. Brandy Whittington, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 3/5/22, I paid ***** for my bathroom to be remodeled. by paying a down deposit, Whittington professional would then add me to their schedule. On 3/7/22 work was being conducted by Whittington professional services LLC, to demo bathroom. During demo I noticed that there were damages in 2 areas along the base board. One area was behind the toilet, and the other drywall damage was near the wall heater. I addressed the damages with ****** Whittington, it was agreed that the drywall would be patched. On 3/22/22, when the tile had to be redone a second time, because the first time, the tile was not laid correctly, it was uneven and tiles were not straight. The baseboard had to be pulled, when pulled the damaged caused by Whittington professional services was still existing, meaning they did not keep their promise to repair their damages to the drywall. The subway tile grout is not done correctly, several areas on the tile has excess grout, that has been sealed. The clean up will cost additional monies. Fixtures were not installed i.e. shower head, shower k**** and shower curtain rod, which was included in remodel. The bathroom window trim was not laid over the new window frame, exposing the frame, window trim was not installed correctly. Debris from the drywall demo in laundry room was not cleaned up off floor. The drywall was not level to ground, leaving an uneven drywall cut. The drywall in laundry room has a few gaps, that could cause moisture to new insulation. Drywall around door trim same issue with uneven drywall cuts. Exposed metal along the window, when asked to fix with mud, ****** Whittington the owner told me to paint over, instead of patching the metal with mud. I provided them with a keyless entry code, which on 2 attempts my door was ajar, left open, compromising my security, and allowing protentional theft. Throughout the process there was no follow through. I had to supervise the work, by taking time away from work. Managing was not my responsibility
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peggy L

    1 star

    05/14/2024

    Below one star. *** Whittington built a deck for us that collapsed after 2months and then blamed us. $25,000. We had to hire another contractor to fix the problems. We just won our small claims case against them. They are going to file bankruptcy rather than pay us the $12,500 they owe. Shoddy work. Water seeped into house carpeting. Even the railings were not regulation height. They (*** and ******) strung us along for a year. Now they are in hiding. He is not a licensed contractor. Never has been.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.