ComplaintsforPriceless Auto Glass
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Complaint Details
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Initial Complaint
11/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I drove from *************** to Ukiah on October 10th to get my windshield fixed he told me three things not to do wash my car don't drive over 55 and don't drive with the windows down. I went back to ***************. I took my car for a drive on Wednesday October 12th and I could hear air coming through my windshield I called Priceless Auto Glass and the lady asked if they gave me a list of things to do for your windshield I said I never got a list he told me three things to do and I told her what he told me. She said they couldn't do anything for a week until the adhesive had setteld. I went back to Ukiah to get it tested and they put a guy in the front seat that could barely speak English and he drove down the highway with me in tbe car, and he said it was my kayak that was making the noise I said that's not an air noise that is a kayak handle hitting the roof of the car he said it was the kayak it wasn't the windshield, i pointed out the plastic on the bottom that wasnt stuck to the windshield, and the non speaking english guy said nope wsmt my wi dsheil, and they sent me on my way! I had to borrow money to get back to Ukiah to have them look at this so I'm down even more money. I was very very angry I called amother windshield place and asked them directly how they tested for windshield leaks. It wasn't by putting a man in the front seat and driving down the highway! I called them back and told them that's not how you test a windshield and they said nope it was your kayak and hung up on me and that was it! Priceless auto glass will not answer my calls they will not answer my messages oranything! I don't know what to do!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.