ComplaintsforReliance Enterprises HVAC, Inc.
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Complaint Details
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Initial Complaint
07/02/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Product does not work as describedBusiness response
07/11/2023
The desired outcome of this complaint is no further contact from our business. We are happy with that because we will no longer work for this customer. ************** showed up to his house on a weekend to try and see what the issue the customer was having was, the customer was hostile and verbally abusive to **************. We would be pleased to no longer have contact with this type of customer. As well as the customer having a past due invoice from March that has not been paid. The issue in the past was a thermostat the customer purchased themselves not something our company provided.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.