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Find a Location

Mobile Systems Wireless has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMobile Systems Wireless

    Cell Phone Supplies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers wireless telephone systems and supplies.

    Business Details

    This is a multi-location business.

    Find a Location

    Mobile Systems Wireless has 20 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2841 Whipple Rd, Union City, CA 94587
      BBB File Opened:
      7/5/2001
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      1/1/2001
      Business Incorporated:
      11/21/2001
      Type of Entity:
      Corporation
      Number of Employees:
      200
      Alternate Business Name
      • MS Wireless
      Business Management
      • Mr. Joseph Howeth, President/CEO
      • Mr. Hector Galicia, Director of Customer Attention
      • Ms. Leisha Lorenzo, Operations Manager
      Contact Information

      Principal

      • Mr. Hector Galicia, Director of Customer Attention

      Customer Contact

      • Ms. Leisha Lorenzo, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (888) 867-3209
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      On May 18, 2024, we purchased a replacement screen from this business for our iphone. We paid $243 in cash for the "extra quality" screen (OLED v. LCD). A month later, the screen turned black. We believe that the business gave us a less quality screen (an LCD one) but charged us for the extra quality one (OLED). When confronting the business today in person, we asked for a copy of the receipt showing the type of screen it replaced back in May 2024. Business owner, through his employee/son, first claimed that they never repaired our screen, then claimed that bc of the crack on the screen - the screen turned black - which is not true, and (3) asked me to leave the store when requested the first and last name of the business owner "***" who I was talking to today by phone at ************** on or around 11:46 am, because I was "transpassing". Please help us obtain a copy of the receipt from this dishonest business showing that they provided us with the "extra quality" (OLED) screen on May 18, 2024. P.S. On the day of the repair the employee told us that business accepts credit cards but when picking up the phone he said they only accept cash. We then had to go to an *** machine to get the cash. See the attached screenshot of the *** withdrawal that day for $243, including fees. We don't recall the business giving us a receipt that day. Business has recording cameras inside the store and can easily verify this transaction (that we gave them cash that day).

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

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