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ComplaintsforABC Auto Upholstery Inc
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Complaint Details
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Initial Complaint
07/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car to *** UPHOLESTRY in ********* ** to do work on the convertible top. MY CAR WAS SUPPOSEDLY STOLEN FROM THEIR LOT!My 88 5.0 mustang was left in their care to replace the motor on my convertible top. Ive had this car for almost 30 years. **** calls me upon looking at it and tells me how its a hot commodity and in excellent condition and would order the piece to have it fixed. I get a call this morning to tell me my top was fixed but the frame was broken. The frame was never broken and I advised him of that and told him to send me a picture. A few minutes later he calls and tells me my car was stolen!! You can only imagine my reaction. I immediately go to the shop to get more info. **** proceeds to show me where my car was supposedly parked (not locked ** in his garage) not anywhere close in front of his garage but allllll the way down at the end of the building. As I continue to ask him about various things mainly why wasnt my car locked in his garage I then asked him where my keys were. Guess what his response was!!!?? THEY WERE IN THE ******* How negligent can a car shop be!!! The sentimental value of the car outweighs any dollar value!! I am beyond ******, irate, angry however you want to describe it!! And the. I contact him and request his insurance information and he refuses to give it to me and tells me to go through my insurance. Horrible horrible buSiness man. I advise you do not take anything you care about to this place or business
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
53 Union Way
Vacaville, CA 95687-4105
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.