Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Solar Power Couples has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSolar Power Couples

    Solar Energy Design

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1515 Vaca park way, Vacaville, CA 94503
    BBB File Opened:
    12/7/2020
    Years in Business:
    4
    Business Started:
    12/11/2019
    Number of Employees:
    1
    Business Management
    • Mr. Customer Service, Manager
    Contact Information

    Principal

    • Mr. Customer Service, Manager

    Customer Contact

    • Mr. Customer Service, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On February 8, 2021, From Solar Power Couple ***** visit to my home to sell solar referred by my coworker. He states lots of things false information that all I recorded in my phone. Now solar company changing all his statement when I talked to someone. ***** does not pick up my phone anymore last, I had contact with him on phone February 2023. Last time I talked to ***** February regarding federal tax check he wanted to come my home next day I got exemption from my work to meet with him. After that he stop to pick up my phone calls. I tried to contact him from different numbers. Few months back he called back on my wifes cell. I talked to him about PG&E ****, and he apologized for not responding my calls. He wants me to send ****** bill copy so he can resolve my issues. Now again he does not respond my calls. I talked to many lawyers nobody wants to take my case when I told them about solar company.Agent statements:We going to take care of your needs not only now but in the future take care of that main panels as well as to change sun penal and circuit that is only 100 ohms, we going to put 150 to 200 ohms. (When they come to install the solar that person said PG&E does not allow to put 150.)Another about federal check. He said you are getting federal check ****** dollars, if you pay that to loan company, it brings your loan ten thousand less and your payments locks on 141 dollars. If you choose to keep that money to repair the house, pay off your credit cards then your bills locked on 191 dollars. You have 18 months to decide. That your choice. You have 10 thousand checks, you have year and half, your choice what you want to do with that check.(When I filed tax, I found I am not getting any check it just adjustment when I file tax. I called ***** to find out the truth he said gave me someones phone number and email to **************** to help me, but **************** never respond to my call I left several massages. Then ***** wants to come my home to help me. That was the Last time I talked to ***** February 2023, regarding federal tax check he wanted to come my home next day I got exemption from my work to meet with him. After that he stop to pick up my phone calls until now. I called several times from different phone I used.)We have smart app, we monitor if something not working properly, we know that there is loose cable, maybe a bad panel come out come out we swap it, maybe two guys will come and its two hours labor to replace it there is not extra its all included. You dont have to report any things they monitor and come over to fix it. This makes super easy for you. The system can produce ****** these 20% more that you use previous in 12 months.so give you enough power. You dont have to worry about PG&E. We are using 25 panels. We are using 321 panels made here in *******. 95% Solar projects use this panels, high quality, high efficiency, best way to using inventor.(Last time I called to energy service department to find out the money that I never get from PG&E that they use my extra energy they are using. They said they have to submit report to complaint department. They told me that my responsibility to report anything wrong with the system. And I dont know what wrong? They wrote submitted the report something was wrong nobody told me what was wrong, they order box and delivered to me after one month one guy came to replace that box. I asked what wrong why he change that whole box he said I dont know anything Company asked me to replace that is why I am here.)(Now I get Bill $5,680 from PG&E They told me your system was not producing energy for some times that is why you use our energy.)

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.