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          Find a Location

          Logix Federal Credit Union has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Logix Federal Credit Union

              27918 Franklin Pkwy Valencia, CA 91355

            • Logix Federal Credit Union

              2340 N Hollywood Way Burbank, CA 91505-1124

            Business ProfileLogix Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            27918 Franklin Pkwy

            Valencia, CA 91355

            Get Directions
            Visit Website
            (800) 328-5328

            Customer Reviews

            1.29/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Logix Federal Credit Union has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Logix Federal Credit Union

                27918 Franklin Pkwy Valencia, CA 91355

              • Logix Federal Credit Union

                2340 N Hollywood Way Burbank, CA 91505-1124

              Location of This Business
              27918 Franklin Pkwy, Valencia, CA 91355
              Years in Business:
              87
              Business Started:
              1/1/1937
              Business Started Locally:
              1/1/1937
              Business Incorporated:
              1/1/1937
              Type of Entity:
              Corporation
              Business Management
              • Ana Fonseca, President
              Contact Information

              Principal

              • Ana Fonseca, President

              Customer Contact

              • Susan Lopez, Vice President
              • Ana Fonseca, President
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/12/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              To Whom it may ********* have filed Identity theft reports with the following 2 accounts by Logix Federal Credit Union. I have never lived at the address listed on the loan with them and I have never applied.I want this issue resolved and the credit reporting fixed.Accounts are as follows LOGIX FEDERAL CU Balance $15,115 Credit Limit: $15,000 Account #********* Date Opened: Apr 29, 2016 LOGIX FEDERAL CU BALANCE 914 ACCOUNT#********* DATE OPENED: JUNE 01, 2017
              Read More
              Read 15 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jorge O

              07/21/2024

              I want to start by saying I got a loan for vehicle lost the vehicle a week later as it got hit while parked had gap on the vehicle. Logix insurance took 6 months to pay off vehicle and still wants me to pay 1600 of the loan because I was told gap doesnt cover it. This has been a huge mess and very very bad its made me financially struggle.. Im very displeased with this company. This was handled very poorly.. my vehicle was worth around 65k+ do your research 2016 cadilac CTSV V3 only 30k miles the vehicle had.. and they have the audacity to offer me 50k for vehicle. Im in the middle of relocating to ******** due to military dutyoff course I had to take the deal it was mentally draining and financially draining. I felt like I was taken advantage off.. and was played wrong its July and still recovering from this.. very very displeased with this bank.

              Logix Federal Credit Union Response

              08/07/2024

              Dear BBB Representative,We are in receipt of the review for the above referenced member, and we welcome the opportunity to respond to the members comments.We addressed this matter in ************* 2024 with ***********************. We believe Mr. ****** comments have now been addressed to his satisfaction; however, in the interest of protecting our members privacy, and in accordance with both state and federal financial law, we are unable to provide the details of that resolution.If we can be of further assistance, please contact our ********************* at **************.
              Read 6 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

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