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          Hello Mazda of Valencia has 1 locations, listed below.

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            Business ProfileHello Mazda of Valencia

            New Car Dealers

            Contact Information

            24111 Creekside Rd

            Valencia, CA 91355-1735

            Get Directions
            Visit Website
            (661) 255-2020

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            24111 Creekside Rd, Valencia, CA 91355-1735
            Years in Business:
            13
            Business Started:
            8/24/2010
            Alternate Business Name
            • Hello Nissan of Valencia
            • Nissan of Valencia
            Business Management
            • Mr. Daniel Sterkel
            • Lerea Graham, General Manager
            Contact Information

            Principal

            • Mr. Daniel Sterkel

            Customer Contact

            • Lerea Graham, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            This complaint and request for assistance is regarding Hello Mazda of Valencia **********. I leased a Mazda, CX 90 in June 2023. During the purchase process, I had many questions about the operation of the vehicle. Most of the operational questions are not covered in the manual. Throughout the process, I was assured, my car had certain capabilities however, the vehicle is so new the dealership is not yet familiar with all of the capabilities. To remedy this the dealer recommends watching ******* videos. I find this unacceptable. After six months of ownership I have found most of the capabilities I was guaranteed are not part of the premium plus package I purchased. The vehicle has a significant heating anomaly. When seeking advice from the dealership, I am once again directed to ******* videos. Today, under the worst circumstances I have discovered my car does not have a ***** Call the service department, transferred to sales, no reply other than from the service department. "The car does not come with a *****

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen M

            04/17/2024

            They lied. Took advantage of elderly woman. Went in to pay off lease. Don't trust them. Put stop on check. Will never go back. Feel sorry for ************* if this is how Hello Group does business.

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