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ComplaintsforMichael's Transportation Service, Inc.
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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Order # MIK48479622 Placed on 02/23/2022 for same day delivery Hello,I received my delivery order on 02/23/2022 but I realized that item# D227146S was missing. I ordered 2 of each and I am not sure why it wasn't delivered but it wasn't. I reached out to customer ********************** and I was told that they couldn't help me and I would have to reach out to the store. I reached out to the store and I was told once something leaves the store, I would have to contact customer **********************. Since no one wanted to take responsibility for my missing item, I am here on placing this complaint. I need a supervisor to reach out to me. I would never use the same day deliver service again due to this pointing fingers issue. Definitely not the customer ********************** I was expecting from **********Business response
03/21/2022
Good afternoon,
This is in reply to a recent correspondence received on 03/15/2022, I.D. 16824546.(see attached)
I would like to follow up and address the nature and issue in regard to this matter.
Please reply to this email or contact the HR. ***** directly at: ************** (PST).
Thank you,
*******************************Director of Human Resources
Michaels Transportation Service, Inc.
MTS ***************** Inc.
140 *********.,
******* ** 94589
Main: **************Direct: **************
Fax: **************
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Contact Information
140 Yolano Dr
Vallejo, CA 94589-2251
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.