ComplaintsforLaurel Canyon Car Wash
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Complaint Details
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Initial Complaint
06/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took my car in for a carwash on 5/24/2024 at Valley Village Carwash. I have the receipt for my carwash of $10. In the middle of the carwash, their machine malfunctioned and created damages to my car on the fender, door and ripped off my side mirror. My dash cam video was able to capture the moment and I even have videos of the employee walking back in to retrieve my mirror. I sent all my videos, pictures, description of the damages and quote to repair my car to their claims department. The ************ reached out once and said, they will also look into their own cameras too and I will hear back from them in a couple of weeks, it's been over a month and no return calls, emails or text. I would like for them to fix my car or compensate me for the damages so that I may get my car fix. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.