Business ProfileforSarr Legend Automotive

The company received my car on Friday after Id called AAA roadside assistance after a one car accident involving a blown tire and possible other damage due to impact near the tire. **** Legend did not call on Saturday to give me any information. I called on Saturday afternoon. They would not give me any information about my car or their services and kept insisting that I file a claim and give them a claim number. I felt uncomfortable at that point because I would not need to file a claim for something small like a blown tire. I said, can you not give me any information about my car? He said, we can tell you on Monday and asked me at that point to send him my insurance declarations page. I did not send it.I called Monday morning and asked for information about my car. They again asked if I had a claim number. I told them that my expectation was that they would give me a detailed estimate of the damage, then I would decide what work I wanted done and I would decide if I wanted to file a claim. Then they told me it would be $300 for the estimate and if I went that route I had to pay cash or check. That seemed like a large amount, so I said I needed to think about it. Then they said, and we do charge a storage fee of $250 dollars a day. I decided that I didnt trust them, so I looked into having my car moved to a repair shop that I trusted. I organized for a tow truck to pick up my car that afternoon and take it to another shop. I told **** legend I would be moving the car to another shop. They reminded me of the storage fee. I said, lets see what we can figure out when I get there, considering you did not give me any information until today Monday and you were open Saturday. He said ok. There might be some wiggle room. When I got there they had my car in a storage yard and would not release it until I paid $1000. Told me theyd paid the tow truck driver $800 and now I owed that. Theres more, but it wont fit here.