Business ProfileforUnited Concordia Dental Plans

I contacted a broker to help me get health insurance for me and my daughter. He found a policy that would work for me and connected me with them. The woman that I spoke to regarding a health coverage plan told me that since I was outside the enrollment period I could not be put on the plan. She asked that I supply documentation to make an exception for enrolling outside the plan, which I could not provide. We ended the call and I didn't think about it again. I never received any physical mail regarding this plan, or an email, or phone calls. I was checking in on my statements and saw that I have 3 charges from AMEMBERBILL.COM 03/14/2024 $211.99 04/17/2024 $112 05/01/2024 $99.99 I called the number and they agreed to cancel my policy but are unwilling to refund. Not only was I not aware I was on this policy but these charges are all on different days and for different amounts. Again I was told that because I was outside their enrollment period I could not be signed up for this plan. I also didn't receive any further calls, texts, emails, or physical mail to make me believe I had in fact been signed up for something.