ComplaintsforValley Garage Door Company
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Complaint Details
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Initial Complaint
06/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In September 2023 alley Garagedoor ** installed two garage doors my garages soon after that the facade of the large door started to buckle A few panels were replaced and it happened again. In addition, the door failed to operate several times and finally he had to reinstall the doors for it to Operate and function **rrectly however, the buckling of the faade **ntinues to happen. I was told that the manufacturer of the doors unique Garagedoor moved to ******* because they **uld not use the proper glue in ********** due to California guidelines. I spoke with the distributor of the doors who told me that unique Garagedoor manufacturing was going to be making this panels to replace the Fawlty panels since many people are having this issue. I waited and waited and called again, and then they told me that the manufacture decided not to remake them and there is no resolution. The name of the distributor is IN STOCk located in ********** , ********** I Believe that is Doors were sold to me, knowing that they have problems. The manufacturer unique garage has since dis**ntinue them. There is no resolution being offered to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.