7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Larry B
5 stars05/19/2023
I am very happy with the job they did for **. They removed all the insulation and debris from our attic and placed new insulation and sealed things up. The house feels more comfortable now!Review from Margaret C
5 stars07/27/2022
I was extremely pleased with the professionalism and the work that Insulation Labs did.Review from Abraham S
5 stars03/30/2022
I've have nothing but positive things to say about my experience with Adam (estimator), Angel (coordinator) and the crew that was sent to my house to get the job done. Due to a severe rodent infestation I was forced to split my project into two days. On day number one they cleaned my attic from a 40+ years old insulation covered with rodent feces, years of dirt accumulation, and roofing junk from an old roofing replacement. Following the attic cleaning I had a rodent control company do the proofing, trapping, etc. On day two Insulation Labs came back to sanitize the attic floor and install the new insulation. Other than the great job they did on both days of their work, the one thing that impressed me the most was the amazing customer service they provided me with. The communication was outstanding, Adam, Angel and their lead installer (I can't remember the name) kept me in the loop at all times and made sure I'm happy with the quality of work being done. I'd hire them again without hesitation.Review from Alberta J.
5 stars01/14/2022
From my first communication with Diana at the office, through our meeting with Mo the inspector/sales rep who visited our house, and all the way to the completion of the work done by Pastor and his crew, I had an outstanding experience. They were all prompt, punctual, professional and courteous. The work was done on time, within budget and to the highest standards. My house was left clean and the work was completed within a single day as promised. I wouldn't go with anyone else.Review from Samuel B
5 stars01/05/2022
Great customer service! had the pleasure of working directly with Angel their production manager and had a great experience.Review from Margaret G
5 stars11/10/2021
efficient, did not leave a mess, and seems the whole attic sufficiently covered; they took into account and packaged around the whole fan and around the access to attic; courteous. the only thing afterward was question if some of the cost could be deducted from income tax as cost efficiency....I have received calls recorded messages that some efficiency is deductible if you qualify.Review from Victoria B
4 stars09/05/2021
The Technician, Jacky, who first came to the house was fabulous. He explained all of the steps necessary to clean, sanitize and add new insulation to the attic. The workers who came to do the actual cleaning arrived on time and were very conscientious about keeping the house clean throughout the process. I would give them five stars had I been asked to inspect the attic at the end of each step. I had been told they would be doing that. Instead, they worked steadily and completed the entire task without having me check the space after each step. My attic is clean and the insulation is the R 38 as was agreed upon. I would definitely recommend this company.
Customer Review Rating
Average of 7 Customer Reviews
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