ComplaintsforAntique Jewelry House Inc
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Complaint Details
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Initial Complaint
12/21/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I won a Rolex for just shy of $ ********* USD in August 2023, after wiring the money I was told I would receive the watch, after 30 days of progressive *********************** I was informed they never had the ************ would refund me in payments as they did not have enough to refund in full, now its been 4 months & lie after lie no payments, zero refund or payments whatsoever & never mailed me any watch or even as much as a business card. They intentionally scammed ***************** of others & these banks should be held as accountable as the auction ********************************* platformInitial Complaint
09/07/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I have been dealing with ***************** of Antique Jewelry House. I purchased an item from her the first part of July. It is now nearly two months later and I have neither received the item nor a refund. I am in touch with the police department and a lawyer in CA. She has told numerous lies concerning a refund and the story always changes. Her company has been removed from ******** but is still on several other sites. Buyer Beware!!!Initial Complaint
08/17/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I won watch on auction siteJune 28 2023 promptly paid and they received the money $12500 Was instructed that I would receive shipping instructions shortly - never received It is now August 14 and all I get is a run around if I get any response at all A returns of my payment or the watch would be enough Would appreciate any helpInitial Complaint
06/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
made payment april 8th and they said they would send it out right away, contacted them 9 times they made a reason each time and promised to send it out right away, never did, paid ***** for shipping of a ring, and made payment of ****** for the ring, payment on credit card went through but never received the ring, first choose would be to receive the ring, but that seems unlikly so a refund would be good, please list them as a scam
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
14529 Archwood St
Van Nuys, CA 91405
Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.