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ComplaintsforScratch Off Stainless
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Complaint Details
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Initial Complaint
03/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired this company to remove scratches from our bar sink, 2 kitchen sinks, bathroom faucets, and shower fixtures. They asked for a deposit of $641.25 out of the entire $**** invoice bill and it was paid. Of all the things we were quoted for the only item that was completed was the bar sink quoted at $100 and 1 kitchen sink was started and not completed at all and everything else on the quote wasn't touched. The first service they were supposed to arrive at 9am and didn't arrive until 2:30pm. They were rescheduled to come back and didn't show up, they then canceled. We rescheduled again and they pushed back their arrival once again, it was just a horrible experience. We decided not to move forward with their services and asked to be refunded for the work that wasn't completed. They denied our request and said they completed $641.25 worth of work, we have images and proof that they did not complete anything else on that invoice.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.