Business ProfileforAuto Boutique

- March 21 , 2022 date I purchased the vehicle in question which is a 2019 Red Honda Civic. - I gave 1500 $ for a down payment . & paid ***** so far because I am leasing the vehicle. - They committed to provide me a functioning vehicle , that isn't a safety hazard on wheels. - So I purchased the car from auto boutique & everything was fine so I thought. I got into a minor accident where a cone hit my bumper on May 4, 2022 . I called GEICO & everything was going to be through my insurance for the damages. I brought my car to Crash Champions June 1, 2022 & dropped it off to start repairs. June 27 , 2022 I had the car towed out of the facility because they called me & told me that they couldn't continue the repairs " due to extensive damage from an earlier problem " . I have pictures of damage that was documented. One big issue they " legally couldn't finish repairs " is the Crash Center in the car was zip tied together & not in its place. Meaning if the crash center was hit with just enough force from maybe a pit hole or something my air bag could blow. Took the car the Honda dealership they told me the vehicle had over ****** worth of damage & could not touch the vehicle. I brought the car back to Auto Boutique August 19, 2022 & spoke to a man named *** . I told him about my situation & he told me to bring the car back after he spoke to his bosses so they could help me. August 23,2022 I brought the physical car to the Boutique & spoke to a man named *** , he took one look at the car & told me they weren't taking it, so I left. Then we had a conversation over text messages of the conversation after I left. After that day I spoke on the phone with *** & I have a recording of that phone call as well . Basically they told me all they could do was take money off what I owed on the car because I didn't have my bumper on the vehicle. I explained I couldn't get the bumper back on & they said that's ask they could offer. I have voice recordings & videos.