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ComplaintsforLopez Plumbing & Rooter Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My shower was dripping, so I called **** of Lopez Plumbing. He said he had to buy and install a new part where the shower is turned on. He came back and said he installed the part. But the shower kept dripping. He returned two more times and played around with the handle. The shower continued to drip, so I called I Love Plumbing, a long standing company, who showed me that the part was never replaced. This plumber gave me the new part that **** said he installed and my shower doesn't drip any longer. I called **** and told him that he never replaced my part and to return my money. He said he couldn't talk and blocked my call. As a lay person, I was at the mercy of ****. He lied and do what he said he did. He owes me the $225.00 I gave him for the job.Customer response
01/27/2023
I Love Plumbing company changed the part and showed me it hadn't been changed. I called Lopez and he blocked my call. I had previously asked him to refund my money. He is a scammer with no license, so it seems that he can evade you and me and go on "working. Contractor' sLicense Board won't help me because he has no license and the amount owed is under $500. So does he go on working and defrauding people with no consequences. There should be consequences for him. I am awaiting my cancelled check.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Van Nuys, CA 91405-2901
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.