Business ProfileforFlyaway Bus

On April 21st 2024, flyaway bus as self advertised are supposed to arrive every 20 minutes to transport passengers. Flyaway buses were not arriving every 20 minutes, flyaway buses were not stopping at every terminal to get passengers as advertised . Bus driver was discriminating and refusing to transport certain passengers. As advertise bus was suppose to arrive at terminal at 10:00pm the bus never stopped at 10:00pm. ******** Flyaway Bus never arrived to terminal 6 even though there is a stop for the flyaway bus. A group of passenger had to relocate to another terminal. Bus driver was being aggressive, hostile and verbally yelling at a female passenger. ********* explained that she had been waiting for 2 hours the bus driver refuses unprovoked to provide service and closes door in womans face. The bus driver has threatened me verbally as well, I had to get on bus 9905 because the other bus was full but my luggage was on the other bus I had simply inquired with bus driver if my luggage was still on the other bus and he became increasingly agitated and aggressive. Told me to get off of the bus if I was concerned about my luggage. I feel a great deal of emotional distress. Because of false advertising by the company I was subjected to both ensure and witness hostile and verbal abuse. The act of also abandoning a paying customer because she stated that she had been waiting a long time when it is advertised that the busses run often has also been emotionally scarring. That act in itself is a form of physical abuse and abuse of power and status.