Business ProfileforElite Rooter Ventura County
Current Alerts For This Business
Throughout the investigation, the BBB identified a pattern of misleading sales tactics and unresponsive customer service. Customers frequently experienced miscommunication regarding the scope and cost of services, leading to unexpected charges and unresolved issues. The lack of follow-up and support further exacerbated these problems, resulting in widespread dissatisfaction among Elite Rooter’s clientele.
As of May 29, 2024, the BBB has concluded its investigation. The findings indicate persistent problems within Elite Rooter's operations, prompting the BBB to advise consumers to exercise caution when engaging with this company. Customers are encouraged to report any further issues to the BBB to ensure ongoing monitoring and protection of consumer rights.
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 3000 Bunsen Ave Suite B, Ventura, CA 93003
- BBB File Opened:
- 5/1/2020
- Years in Business:
- 6
- Business Started:
- 12/1/2017
- Business Incorporated:
- 1/1/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 10
- Alternate Business Name
- Elite Rooter of Santa Barbara
- Elite Plumbing Santa Maria
- Business Management
- Customer Service, Manager
- Mr. Pratic Patel, Secretary
- Mr. Armando Salazar, General Manager
- Rigoberto Flores, Manager
- Miraj Bipin Patel, President and CEO
- Devin Miller, CFO
- Contact Information
Principal
- Customer Service, Manager
Customer Contact
- Rigoberto Flores, Manager
- Additional Contact Information
Phone Numbers
- (805) 399-2100Other Phone
- (866) 805-5325Other Phone
Email Addresses
- Primary
- Sales
Website Addresses
- (805) 399-2100
Customer Complaints
38 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
29 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sergio C
08/19/2024
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