ComplaintsforEarthing Harmony
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Complaint Details
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Initial Complaint
07/03/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I sent Earthing Harmony an email as directed on their website requesting a refund for orders #EH3102 and #EH3330. They requested I send them multimeter readings. I've tested myself through a multimeter, the sleep function on my watch, among other things. The quality of the sheets I purchased are not like Earthing.com. They're poor quality sheets with bad multimeter readings. I've told them I want a refund and they've not responded what so ever after their initial reply. They wanted to give me a partial refund to keep the sheets and work it out for me. I don't want that. I want my money back. They have poor customer service and poor products. I don't want any of their sheets and I disclosed that in my follow-up email to their reply.Initial Complaint
05/15/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered on ****** received on ****** Product had a ** day money back guarantee if returned in original packaging. I have been unable to get a response from them though I have tried many times. I know they received the package on ******* I had them sign for the package and it was signed for by a person named ********** the order number was ******* I can not afford to not get back ******* the ****
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.