We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Wholesale Womens Apparel

NYDJ Apparel, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Womens Apparel.

Complaints

Customer Complaints Summary

  • 67 total complaints in the last 3 years.
  • 24 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/28/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I needed an exchange for size, over many weeks they sent what I needed to an unused mail. They never never answer or return calls. I kept contacting them, they said too much time passed so I had to pay for an exchange. The pants new in bag were returned. Now I get no response as to my exchange. They have just stolen my money at this point.

    Business Response

    Date: 02/07/2025

    There must be an understanding-- please contact me at ********************* and we will resolve this matter

  • Initial Complaint

    Date:01/06/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unable to reach company by phone ?? r email. Phone immediately goes to recorded message and no response from repeated emails.

  • Initial Complaint

    Date:10/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i am trying to return a pair of jeans and cannot get anyone on the phone or on their site to print out a return label which is supposed to be free. I have tried for Three days and cannot. get a lable printed i bought this off the Views deals and steals and only have 15 days to get a refund.IMPOSSIBLE BECAUSE THEY DO NOT RECOGNIZE THE *** on packing slip .NO *** HAS CONTACTED ME AT ALL

  • Initial Complaint

    Date:09/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made the mistake of trying to purchase their jeans directly from their website. I have forever regretted this because I can't get them to stop sending me marketing emails. It is bordering on harassment! In the past, I called them and demanded that they stop sending emails. That worked for a while and now they have started sending them all over again. I have hit unsubscribe numerous times. Currently I have 19 **** emails in my spam folder with them arriving daily through today (9/18). I have called them twice and left messages without a call back. Additionally, I received an email from **************** acknowledging my contact with them via their website on 9/10/24 saying that they had unsubscribed me from future emails or texts --- and yet they still come! This is unwarranted marketing and harassment and I want it to STOP!

  • Initial Complaint

    Date:07/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    All correspondence attached for review including order numbers, dates, etc.NYDJ no longer responds to my messages at all. I would be fine with paying to return the items if my measurements had been incorrect, but they weren't. At the VERY LEAST, they have charged the return fee of $21.00 on order ******** and should not be charging it again on ******** as the items were returned together in the same package.

  • Initial Complaint

    Date:07/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased items from this vendor in early April. It took more than 3 weeks to receive the merchandise, during which time the vendor also refused to cancel the order after multiple requests. Once I received the merchandise in late April, I returned it and it was received at the vendor's warehouse on May 9. I have still not received a refund for the merchandise and it has now been 60+ days.

  • Initial Complaint

    Date:06/29/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on June 7th. They charged my card the same day. Until today they didnt provide any update on the status. I emailed couple times asking about status, the answer was theyre working on that. When I emailed and asked to cancel order and get refund, the answer was wait until it will be delivered, then return. No date when be delivered .

  • Initial Complaint

    Date:06/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I returned some items from an online order, but am inexplicably unable to choose two pairs of jeans to return online. They are eligible for return. The customer service phone number has an outgoing message that states it isn't accepting phone calls, for the past couple of weeks. I've tried sending multiple email messages for help and receive replies that are not helpful, like links to the returns page. I have been requesting help to return these two over two weeks now, and am requesting a refund if they will not provide a way to return the items.

  • Initial Complaint

    Date:06/10/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company phone directs you to send email, however after over 8 emails I have recieved no valid responce to my inquiry/return issue problem only automated responces that do not address my issue. Please have company either address my issue through email or call me to address it.

  • Initial Complaint

    Date:06/08/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order never received. ******** care said they cannot cancel and to return order. I have never received it to return. This is a total scam and a horrible company. Dont buy from them! Order ********

NYDJ Apparel, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.