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ComplaintsforA-Johnny's Appliance
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I give 300 of deposit to Juan Noriega who works for this Appliance. Because my refrigerador was shutting down.They didn’t nothing. When I call to a lady Alma she said she was going to give me my money back by Zelle. Was on Friday July 15, 2022. She doesn’t send anything. Juan Noriega never answer the phone. He call LG to have a new compresor for me but LG doesn’t send because he is not authorized by LG. They don’t let me know and make wait for 2 weeks.Business response
08/01/2022
Hello, the refund was sent to customer by zelle on July 23, 2022
Here a copy of the screen shot from refund. And copy of conversation too.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.