ComplaintsforAmargosa Family Clinic
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/11/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Receptionist and Office Manager will not take any messages or allow me to speak to a doctor regarding a medication that was given to me by the pharmacy but the doctor did not discuss with me. I have a lot of medical conditions including heart failure, and diabetes my health is not something that i take lightly. I have called several times and she just says the doctor is too busy and if I have any questions to ask the pharmacy. My doctor issued me a medication and i would like to know what it’s for. Also I tried to make an appointment for my husband and Alex the receptionist wants to point out that my husband is an adult and he can make his own appointments. I am a senior and I am well aware that I am an adult I don’t need to be belittled and put down by the office receptionist Alex. Also the office Manager will not resolve any of my issues either and refuses to allow me to speak to the doctor.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.